Yvonne O’Callaghan General Manager Improvement and Operations Yvonne O’Callaghan is an experienced leader in vocational education with a proven track record in developing staff, ensuring academic integrity, and delivering training, process improvement and change management. Prior to her current role, Ms O’Callaghan managed the Quality Support team at Competenz for five years and was involved in preparing for the transition to the Workforce Development Councils. Ms O’Callaghan has a strong background in a broad range of industries, including ten years of training experience which saw her write and deliver learning modules. Her passion is ensuring all New Zealanders are given the opportunity to pursue higher education and obtain a qualification they can be proud of.